Returns & Exchanges
We want you to be fully satisfied with your PLEASURES purchase; however, if you are not, we accept returns on unworn and unwashed items within 14 days of delivery. Please note that certain limited-edition collaborations and sale items are considered final sale and cannot be returned.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship the Return
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing